About Us

Who we are

Empowering Your Business for the Future with our Technology Outsource Services

We are IT Business Strategist with more than 40 years of business exposure and equip with major IT technical disciplines.

We have unique set of competencies in business economics, online marketing, security, governance, AI tools and techniques to help organizations identify business strength and bottlenecks.

This involves evaluating existing strategies and exploring new ones to uncover areas for improvement. We leverage AI in any identified areas to gain industry competitive advantages and drive  business at-large or focus on a particular functional area.

In the process we open up new opportunities and boldly change company cultures to stay ahead of the curve and achieve business goals. 

Our Services

What we do

IT Strategic Business Partner 

Partner with Us for a Thriving IT Strategy​
By taking on the role of both CTO and CIO, Servconnect offers strategic business insights by analyzing business directions and technology to determine and optimization opportunities, turning these valuable insights into implementable improvements that will address pain points and fulfill business needs.
 
As we safeguard existing investments and introduce game-changing tools like AI, we empower customers to make informed decisions about opportunities, business strategy, and resource allocation.

CTO and CIO Leadership Outsourcing Services

Your own in-house CTO/CIO

Fulfills the roles and responsibilities of a Chief Technology Officer (CTO) and Chief Information Officer (CIO) for businesses that lack these positions in-house. 

Offering technological leadership, strategic IT planning, digital innovation, and operational management, our extensive experience in servicing public listed companies provides valuable expertise in guiding our clients’ technological roadmap and digital strategies.

Strategic IT Outsource Services

We are your IT department

Serve a vital role in managing an array of IT functions for businesses. Our approach allows businesses to focus on their core operations while we proficiently handle the responsibilities of daily IT tasks. 

Our services range from IT services procurement, managing IT infrastructure and system maintenance to helpdesk functions and implementation of technology and services. The strategic core of our services focuses on integrating these IT initiatives with the primary business objectives.

Bespoke IT Management
Services

Target Managed IT Services with Us

Targeting specific key IT functions management in distinct areas such as 

Microsoft services and SAP/ERP implementation, IT due diligence audit, cloud services management, endpoint security, IT helpdesk, server management, IT procurement, infrastructure monitoring, email management, cybersecurity, IT consultancy, virtualization, asset tracking, IT auditing, and WiFi management. 

These services are designed to support, optimize, and secure an organization’s IT infrastructure, ensuring smooth operations and mitigating risks.

Business Digital Transformation

Revolutionizing Traditional Businesses through Digital Transformation

This specialized service empowers traditional businesses with a seamless transition to an optimized approach, driving operational efficiency and process streamlining. 

We emphasize business resource management, IT infrastructure rebuilding, and adherence to IT best practices. Our service primes businesses for growth and alignment with pre-IPO compliance.

End-to-End Technology Consulting and Implementation

From Concept to Reality: Navigating Your Technology Road map

A holistic service that handles every aspect of a client’s IT needs, from the initial consultation and strategy development to the implementation of technology solutions and ongoing maintenance. 

We cover the entire lifecycle of IT projects, ensuring that the business’s technological needs are met. 

This includes designing IT architecture, implementing new software systems, transitioning to the cloud, securing networks, and more.

SAP/ERP Infrastructure Compliance Management

Ensure Regulatory Compliance and governance.
Our SAP/ERP Infrastructure Compliance Management services aid businesses in ensuring compliance with industry regulations and standards.
 
With a focus on stability and security, we assist companies in maintaining and optimizing their SAP/ERP systems, ensuring that they operate efficiently and effectively.

Microsoft Solutions Provider

Empower Business with Our Microsoft Solutions
We are Microsoft Partner. our team of certified experts are well-versed in Microsoft technologies, assisting businesses in unlocking the capabilities and functionalities of Microsoft so as to optimize their utilization.
 
From deployment to customization and management, we offer solutions that meet your unique needs. With our deep understanding of Microsoft products, you can trust us to deliver solutions that drive business success. Partner with us and take advantage of the full potential of Microsoft.

Cyber Security on DLP/Assets

Protect Data with Our Cyber Security Solutions

Data security is critical in today’s digital world. That’s why we offer top-notch cyber security solutions, including DLP and assets protection, to safeguard your business.

Our experts will customize a plan to meet your specific needs, providing threat detection, prevention, encryption, and backup. Trust us to secure your information and protect your business with our comprehensive cyber security solutions. Don’t leave data vulnerable, choose us for peace of mind. 

Why us

  • Our founder has more than 30 years’ experience in Information Technology Industry.
  • Our customer support team pledges to offer the highest quality of service and professional consultancy; supporting your company to the best of our ability is practically second nature to us.
  • We are certified in Microsoft, Cisco and Fortinet systems & solutions.
  • Servconnect customer support team is all in-house and not sublet to 3rd parties. Equipped with the know-how to provide you with the best support so that you can run your business worry-free.
  • Our team of problem-solving specialists work tirelessly to solve any issues you may encounter, minimizing your ‘down- time’ significantly.
  • We take pride in our persistent attitude in engaging problems from the root and offering permanent solutions from a wider, overall perspective.

Our Portfolio

Happy Clientele

Our clientele is a diverse group of organizations ranging from multinational corporations to local businesses, and they have grown with us over the years.

Malaysia:

Agrifert Malaysia Sdn. Bhd. (PJ, Selangor) 
tm-Kay Fertilizers Sdn. Bhd. (Klang, Selangor)
Narsco-Kuok Fertilizers Sdn. Bhd. (Pasir Gudang, Johor)
Agri Sabah Fertilizers Sdn. Bhd. (Sandakan, Sabah)
Agri Borneo Fertilizers Sdn. Bhd. (Lahad Dato, Sabah)
Agri Bintulu Fertilizers Sdn. Bhd. (Bintulu, Sarawak)


Indonesia:

PT.TRI Persada Mulia, (Dumai)
PT Agri Timur Mas, (Surabaya)
PT Agri Indomas, (Palembang)
PT Agri HiKay, (Jakarta)
PT Agri Sumba Mas (Padang)

Asia School of Business (in collaboration with MIT Sloan)

WRP Asia Pacific Sdn. Bhd. (Selangor)

Etika Dairies Sdn. Bhd. *part of the ASAHI group (Selangor)
Etika International Holdings Limited/ Envictus, (Selangor)
Lasseters International Holdings Ltd. (Australia)
General Packaging Sdn. Bhd. (Selangor)
Susu Lembu Asli Sdn. Bhd. (Selangor) 
Motif Etika Sdn. Bhd, (Selangor)

Menara TA One, (Kuala Lumpur)
Ativo Plaza Damansara Avenue (Selangor) 

TOPMIX Resources Sdn Bhd 
TOPMIX Products Sdn Bhd
AISC Group (now STT), (Kuala Lumpur)
Jurukur Terrafirma, (Kota Kinabalu)
The Hot Shoe Show & Co. (Selangor)
The Family Bakery Sdn. Bhd., (Selangor)
Digital Impressions Sdn. Bhd., (Selangor)
Magnet Security & Automation Sdn. Bhd., (Kuala Lumpur)
Snips Salon & Academy Sdn. Bhd., (Kuala Lumpur)
The New Covenant Church, (Selangor)
DICOM Malaysia / Brainconnect

Our Offerings

How we help

1. Regulate Operating Cost: Eliminates the costs associated with hiring an employee. Choosing to outsource your IT management can therefore result in significant savings.

2. Improve Company Focus: By entrusting unrelated but time-consuming tasks to a team that specializes in executing them, you can focus on your core business needs while we support you from behind-the-scenes.

3. Maximize Efficiency: Outsourcing frees up resources and allows you to pursue more productive endeavors as you delegate the resources to their most efficient and best use.

4. Access to Resources and Expertise: Get access to talents who are experts in their field, backed by over 30 years of experience and track records.

5. Reduce Risk: Professional IT providers like ServConnect keep up with the industry’s best practices. Therefore, help eradicate the risk of implementing a costly liability.

6. Flexibility: Our service provides you with flexibility and control as it is customizable and scalable to fit every IT need your company may have.

YES! I’m interested

Fill up your details as we would love to assist you in your IT needs!

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